State Farm® Insurance Agent Cindy Puckett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mitch Strand
June 28, 2026
1
out of
5
rating by Mitch Strand
"Just an awful experience. Cindy was extremely rude during the whole experience."
We responded:
"Thank you for your feedback. We take customer concerns seriously. However, I am unable to locate any record of an interaction with you, do not recognize your name in our system and I have never spoken with you. Please contact our office directly so that we can better understand your concerns and address appropriately. I kindly ask you to remove this review as we have no professional relationship. "
Ruth Ann
June 26, 2026
5
out of
5
rating by Ruth Ann
"Safelite Glass in Nashville was a great experience!! Their customer service was excellent and the quality! If you have a 2023 or newer vehicle with all of the sensors in your windshield… I highly recommend using them. They will make sure everything is done correctly and safely."
We responded:
"Thank you for the amazing review, Ruth! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Nicholas Scott
June 26, 2026
5
out of
5
rating by Nicholas Scott
"This office is amazing! Monique is always helpful and answers any questions I have and made sure my family is taken care of with life insurance!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Monique. Should you have any further questions or require assistance, please do not hesitate to contact us."
Gaby Garza
June 19, 2026
5
out of
5
rating by Gaby Garza
"State Farm has been one of the best decisions I’ve made. Ana is always friendly, professional, and very helpful. She takes the time to answer all of my questions and makes everything easy to understand. I truly appreciate her excellent customer service and support. Thank you, Ana, for always going above and beyond! Highly recommend"
We responded:
"Gaby, thank you for your wonderful review of State Farm Agent Cindy Puckett’s Team and Ana! If you ever need anything else, do not hesitate to reach out- we would love to help!"
Martha White
June 18, 2026
5
out of
5
rating by Martha White
"Christian white went above and beyond to save me over $300 a month in car insurance I’ve recommended him to a lot of people serving Tennessee and Alabama I also had the pleasure to work with Ally for life insurance , she has patience of a goddess to follow up with me and get things done I was so busy and life was crazy never was she impatient but just kind and understanding that life gets in the way but she got me everything I needed . What a great team at Statefarm loyal kind patient and with your best interest in mind . 1000% recommend them to anyone ."
We responded:
"Wow, thank you for the 5-star review, Martha! We are so glad to hear that you had such a wonderful experience with Christian, Ally and the team. If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Karen Larson
June 17, 2026
5
out of
5
rating by Karen Larson
"Always great service, pleasant and helpful on the phone, able to provide information and update my policies quickly."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Cindy Puckett’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Darrin Luke
June 9, 2026
5
out of
5
rating by Darrin Luke
"I don’t know how they do it but the Cindy Puckett team is by far one of the best experiences that I have had with insurance thus far. They are extremely knowledgeable, ask questions to make sure they recommend the appropriate coverage, and just help me feel protected on if I have my worst day. Loved working with them, would refer my grandma."
We responded:
"Thank you for the amazing review, Darrin! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We appreciate it!"
adriana
May 26, 2026
5
out of
5
rating by adriana
"Excellent service! I got helped in Spanish which was very helpful."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Cindy Puckett’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
David Terrell
May 24, 2026
5
out of
5
rating by David Terrell
"very understanding and knowledgeable in helping me understand the process cost and billing addressing my fears with genuine concern for my best interest working with my budget and provided the best product"
We responded:
"Wow, thank you for the 5-star review, David! We deeply appreciate your kind words! If you ever have any questions on anything insurance related, please do not hesitate to get in touch! We are here to help!"
Michael Caffarel
May 18, 2026
5
out of
5
rating by Michael Caffarel
"White was super easy to work with and saved me almost $100/mo with MORE coverage!"
We responded:
"Thank you for the amazing review, Michael! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Jessica Miller
April 15, 2026
5
out of
5
rating by Jessica Miller
"Christian White has been very helpful and professional with my new policy I am attaining from him. He gave me better rates and was a pleasure to work with. Thank"
We responded:
"Jessica, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Cindy Puckett’s Team member Christian. If you ever need anything down the road, do not hesitate to reach out- we would love to help!"
Nathan Kring
February 19, 2026
5
out of
5
rating by Nathan Kring
"Cindy Puckett's Agency is the best and would highly recommend them!....Cindy has always been available when needed. Her staff is always helpful and knowledgeable. Ana Cosar has been our main contact and is an incredible, pleasant, patient, person to be of assistance.....Nathan & Debbie"
We responded:
"Thank you for the amazing review, Nathan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Harry Kimes
February 13, 2026
5
out of
5
rating by Harry Kimes
"Good follow up from more than6 months ago and put together a plan to cover my needs quickly and cost effective"
We responded:
"Thank you, Harry! We really appreciate you taking the time to leave a review. We're glad our follow-up and planning helped get you the coverage you needed. Providing thoughtful, timely service is always our goal, and we are thankful for the opportunity to work with you. "
Nicole Spitaleri
February 10, 2026
5
out of
5
rating by Nicole Spitaleri
"Renee was immediately helpful sorting out and updating several policy changes after a move. She explained everything clearly and patiently."
We responded:
"Nicole, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Cindy Puckett’s Team—we are always here to help!
"
Bre'Yonka Butler
January 29, 2026
5
out of
5
rating by Bre'Yonka Butler
"Very helpful and friendly. Easy process. Helped me get the best quote possible."
We responded:
"Thank you so much for your kind review! We're happy to hear you had a smooth experience and that our team was able to help you find the best quote. We truly appreciate your trust and look forward to helping you again anytime you need us. "
Daveon Pryor
January 27, 2026
5
out of
5
rating by Daveon Pryor
"Me and my Wife as newlyweds were looking for a joint insurance Policy. Because my Wife knew of Cindy since childhood we got in contact with her office to shop around for rates. We managed to get in Contact with Renee who did a stellar job helping us get affordable coverage. Renee on numerous occasions went the extra mile by educating us on various topics and making sure all of our bases were covered with cancelling our previous policies. If you want great customer service, a family feel, and an affordable rated I’d highly recommend this office."
We responded:
"Thank you so much for the kind words, Daveon! We truly appreciate you and Sydney trusting my office with your insurance. It means a lot to hear that Renee was able to help guide you through your options and make the process smooth. Educating our clients and making sure every detail is covered is very important to us. We're grateful to have you as part of our office family and look forward to being here for you for years to come. "
Donna Bailey
December 23, 2025
5
out of
5
rating by Donna Bailey
"Monique Scott was very helpful and very prompt. We had our new boat covered in record time. Thanks for all your help. Happy Holidays!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Joyce Blount
December 18, 2025
5
out of
5
rating by Joyce Blount
"I called State Farm, and I acknowledge i needed insurance. The service was great, we did everything over the phone and Monique was helpful, kind and knowledgeable about the service. And I am grateful that the Lord directed me to State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Matt Lewis
December 11, 2025
5
out of
5
rating by Matt Lewis
"I've used State Farm with Cindy Puckett for almost 20 years. They consistently come through with any of my needs and always provide excellent service. Would highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joy Minton
November 21, 2025
5
out of
5
rating by Joy Minton
"Monique was great! The process was quick and easy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Austin Walker
November 17, 2025
5
out of
5
rating by Austin Walker
"I use Cindy Puckett’s office for all of my personal and business insurance needs and they’re wonderful. Anytime I have an issue that comes up, I know a quick email or call means it’s handled immediately. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jon Nipper
November 11, 2025
5
out of
5
rating by Jon Nipper
"I’ve had nothing but a great experience with this branch. I think I can name each person that works there due to the family style of local branch.
They were very fast with everyone of my request and has helped me manage a decent sized insurance account.
We have been with Cindy Puckett’s office for 13 plus years and will not look elsewhere."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Derek Daniels
November 7, 2025
5
out of
5
rating by Derek Daniels
"Called for quote and they made it so smooth. Thank you so much!! You all saved me money!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Noni X
October 30, 2025
5
out of
5
rating by Noni X
"Our State Farm agents through Cindy Pucket’s office are always so helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Nija Givens
October 9, 2025
5
out of
5
rating by Nija Givens
"Extremely friendly staff!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"